Survey reveals top concern for facility managers

CMM benchmarking survey reveals top concern for facility managers.

“Health and safety” is the top-rated concern among facility managers (FMs) and in-house service providers, according to the new 2022 CMM In-House/Facility Management Benchmarking Survey.

Even before the pandemic, “health and safety” ranked highest when FMs were asked to rate the most important issues affecting their operations.

This year, 80 per cent of respondents said health and safety was important “to a large extent.”

Improving facility image, improving productivity/efficiencies, training and education of staff, and security rounded out the top five most important concerns.

Over the past two years amid the COVID-19 pandemic, FMs implemented many new health and safety measures in their buildings to protect the public.

In addition to increased disinfection and sanitation processes, new measures included physical changes to the facilities as well.

According to the CMM survey, 97 per cent of 291 respondents set up hand sanitiser stations; 91 per cent increased disinfection and sanitation processes; 81 per cent posted new signage or visual cues to promote hand hygiene or social distancing; 71 per cent provided disposable wipe dispensers/stations; 67 per cent installed partitions or barrier shields; 58 per cent implemented new indoor air quality measures; and 48 per cent instituted temperature screening/scanners in their facilities.

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