RIA announces advocacy developments

RIA appoints restoration contractor to represent association's AGA Committee.

The Restoration Industry Association (RIA) has appointed Ed Cross as the restoration contractor advocate representing RIA’s Advocacy and Government Affairs (AGA) Committee.

In addition to Cross’s appointment, the RIA board of directors has also approved the first AGA position on third-party administrator (TPA) changes in scope to prevent inconsistencies between contractors, third-party administrators, and insurance carriers.

Lee King, CR, RIA board president, said Cross’ appointment as restoration contractor advocate fulfills step four of the AGA ‘blueprint’ – a plan created to provide a valuable systematic process to advance the AGA mission forward.

RIA’s position on third-party administrators is an essential step in resolving disagreements when the TPA staff requests a revision, believing the request is based on contractual controlling documents, while the contractor remains unaware if the controlling documents apply, or may disagree with the interpretation of them.

“Creating a standard to resolve the issues between contractors, TPAs and insurance companies is the first of many concerns we seek to eliminate in the restoration industry,” said Ed Cross, Esq.

The RIA’s AGA committee is the restoration industry’s first unified advocacy team.

The AGA, understood to be the first of its kind in the industry, was confirmed following the announcement of the RIA and Institute of Inspection, Cleaning and Restoration Certification (IICRC) partnership in May 2019.

The committee will provide advocacy for restoration professionals and seek to influence legislation and reform in the US.

In Australia the advocacy initiative will be chaired by Oliver Threllfall, founder and owner of Steamatic Group, and the winner of this year’s Australasian Lifetime Achievement Award.

Globally, RIA represents more than 20,000 cleaning and restoration professionals from 1100 member firms specialising in textiles, environmental issues and restoration.

Comment below to have your say on this story.

If you have a news story or tip-off, get in touch at info@

Sign up to INCLEAN NZ’s newsletter.


Leave a comment:

Your email address will not be published. All fields are required