Events

The RIA Australasian Restoration Industry Conference will be held at Twin Waters Novotel on the Sunshine Coast from Wednesday, 25 May – Friday, 27 May 2022.

The event will include educational sessions, optional training courses, and networking events.

2022 Australasian Restoration Conference speakers include:

• Jeremy Stamkos, CEO, Restoration Industry Consultants
• Mehmet Ucar, Owner, Quantum Restoration Services
• Vince Manning Owner Mana Technical Services
• Claire Bird, Technical & Managing Director, Litmas
• Brett Cole MD and Chief Occupational Hygienist, Biosafety
• Dr Shelby Berg, Laboratory Manager, Viridis Australasia
• Bryan Jepsen, Environmental Scientist, Keystone Environmental
• Jason Green, Principal Consultant – Occupational Hygiene, Greencap

Topics to be presented include:

• How building failures affect restoration efforts
• The why’s and how’s of containment from a restorer’s perspective
• Drainage headaches for property owners, insurers and builders
• Interpreting mould test results
• The principles of decontamination
• Understanding HVAC systems
• Bridging the gap from building to microscope
• Biological hazards and the restoration industry

Trade show exhibitors include:

• Restore Solutions
• Coach8
• Cleanstar
• Active Environmental Solutions
• Cool Breeze Rentals
• Eurofins
• Airhygiene Training
• AleoAir
• Actichem
• Mycotec
• AEML
• Carpet Cleaners Warehouse
• Violand Management Associates
• Aeris Environmental
• Climate Rental Solutions
• TESA Directive
• Restoration Manager
• Operia
• Tramex
• Prime Ecosystem
• IICRC
• Sanair
• New Life Restoration

The event will also host additional training sessions including an Environmental Day, in conjunction with the Indoor Air Quality Association of Australia (IAQAA).

The Environmental Day will examine current issues with indoor air quality and public health, with speakers to address topics including epidemiology, toxicology, microbiology, environmental chemistry, and restoration. This will be held on Wednesday, 25 May.

Accredited training during the event is the RIA Project Management Course. The two-day in-person RIA Project Management Course is a prerequisite option for all three RIA pillar designation courses (WLS, CLS, FLS). This will take place on Monday, 23 May and Tuesday, 24 May.

The RIA Australasian Restoration Industry Conference will conclude with the RIA Gala Dinner on Friday, 27 May.

Accredited Auditing Professional (AAP) online training course is a vital workshop for the current market as companies look to improve internal systems, validate their processes and communicate the value of clean to their markets.

Continuous improvement requires ongoing evaluation, which is exactly where cleaning inspections come into play. Whether you are a cleaning services provider or an in-house operator, cleaning inspections are a fundamental tool for evaluating services and communicating with customers/stakeholders.

Join the Australian edition of the ISSA Accredited Auditing Professional course to learn how to implement a successful cleaning auditing program.

Delivered by Kathryn Groening, this one-day course is designed for those industry professionals looking to enhance their knowledge and skills around quality assurance and building audits and provide their customers with the level of cleaning they deserve.

What you’ll learn:

• Understand the benefits of implementing a professional quality programme to enhance auditing
• Develop an understanding of the key concepts of auditing
• Understand the variables of auditing
• Gain knowledge to conduct audits or support customer quality assurance programmes
• Implement successful and consistent communication plans
• Identify the root cause of quality inspection accidents and provide solutions
• Improve reporting skills and learn to apply technology
• Demonstrate an understanding of the course material for the IAAP certificate

Who should attend:

The course will be of interest to cleaning service providers and in-house service providers who want to improve their quality assurance programs as well as facility managers who are keen to learn how to audit their cleaning providers against international standards.

ISSA Members: AUD $250
Nonmembers: AUD $335

Advance your career and remain relevant in an ever-changing industry with the ISSA CIMS Certified Expert (CCE) Training 

Cleaning Industry Management Standard Certification (CIMS) is the first consensus-based management standard which outlines the primary characteristics of a successful, quality cleaning organisation.

CIMS is built around six areas of management best practices, including the optional “Green Building”, that have proven to be the foundation of high performance, customer-focused, and sustainable cleaning organisations.

CIMS is built around six areas of management, including:

• Quality Systems
• Service Delivery
• Human Resources
• Health Safety & Environmental Stewardship
• Management Commitment, and
• Green Building (optional).

Becoming a CIMS Certification Expert (C.C.E.) will provide professionals working in the cleaning industry with an opportunity to demonstrate to their clients and employers their deep understanding of the quality standards in business management.

Cost:

AU$300 for ISSA Member

AU$350 for Non Members

About the presenter: Kathryn Groening

Kathryn Groening helps businesses grow and become more profitable and better places to work, with a focus on ESG, solution selling, procurement, hygiene and safety (cleaning for health).

She was formerly the GM of the family business supplying Cleaning and Safety, which was acquired by Corporate Express in 2000.

Kathryn’s proven skills in completing successful business cases signed off by ELT have led to wins on large national contracts. She successfully embedded four culturally diverse company acquisitions. She brings a solution-based industry mindset with extensive experience in meeting growth budgets up to $280 million.

Kathryn is skilled at managing and empowering teams to achieve positive sales and profit outcomes, dedicated and determined in reaching strategic goals, and a recipient of many National and State Sales Manager Awards. She believes that sustainability, reduced complexity, and supplier diversity can drive business productivity risk mitigation whilst engaging key stakeholders.

Kathryn has a passion for social outcomes including well-being, safety, education, and professional and personal training throughout her life.

She facilitated and organised a successful Education Program with 40 speakers at the ISSA Cleaning & Hygiene Expo in 2022, and facilitated and trained in global and local webinars including accredited training programs.

Her industry strengths are: Industrial and Facility Management; Building Service companies; Aged Care-specific solutions with a focus on change, transformation and innovation; Aged Care Mental Health Services; Family Businesses; Corporate Restructures & Acquisitions.

Her knowledge is extensive in safety, cleaning for health, and hygiene with a great network of suppliers, customers and associations.

In today’s challenging economic environment, businesses are facing unprecedented pressures from rising costs and shrinking margins. With the cost of goods, services, and overhead on the rise, it’s more important than ever to get your expenses under control.

Join Kerrie Mullaney, Business Partner at Supply Clusters, for this informative session about how the ISSA Member Benefits Program can deliver a measurable savings for a wide variety and expense categories.

During this session we will discuss how engaging with a managed service for your smaller categories frees up time and resources to redirect to core areas of business.

Don’t miss this chance to optimise your bottom line and gain an edge over competitors in our industry. Join now and learn how the ISSA Member Benefits Program can help you do more with less!

Cost:

This webinar is free.

About the presenter: Kerrie Mullaney, Business Partner at Supply Clusters

Kerrie has over 25 years of experience assisting businesses to reduce costs and improve business processes, she is passionate about delivering quality managed services.

Kerrie gained her experience with 15 years at Winc helping businesses drive down costs in the office products and consumables space, then moving to the energy sector. Over the last 5 years, she has worked with large and small organisations delivering a variety of process and procurement improvements across a broad range of indirect products and services.

How to estimate workload and costs of cleaning services?​

Like most cleaning professionals, you are probably trying to do more with fewer resources.

To help businesses match their facility requirements with the right cleaning system to maximise resources and improve cleaning quality, the ISSA Oceania is holding the Introduction to Costing Contract Cleaning Services Training Course with Kathryn Groening.

This half-day virtual course looks at all the defined systems of costing for contracts, organisational structures, disciplines, and the benefits of each system to give cleaning professionals and distributors a thorough understanding on which to base their decisions and operations.

What you will learn:

• How to reduce cost and increase quality
• How to survive budget cuts
• Work loading and labour efficiencies
• Productivity rates and cleaning times
• How to reduce turnover
• Change management strategies